Privacy policy

Effective: 2026. This website is operated by Ladder of Hope, LLC ("we"). We respect your privacy and are committed to protecting the information you share with us.

Information we collect

When you submit the contact form, we receive the name, email address, phone number and message you provide, delivered to our practice email. We use this information only to respond to your inquiry. Please do not include detailed medical information in the form.

We use privacy-friendly, cookie-free analytics to understand aggregate site traffic (pages viewed, referring sites, device type). This data is not used to identify individual visitors.

How we use information

To respond to consultation requests, schedule appointments, and improve this website. We do not sell or share your personal information with third parties for marketing.

Health information

Information shared once you become a client is protected health information governed by HIPAA and our Notice of Privacy Practices, which is provided at intake. This website and its contact form are not a secure channel for clinical communication.

Third-party links

Links to the client portal, Psychology Today, Headway and Google Maps lead to sites governed by their own privacy policies.

Contact

Questions about this policy: ladderofhopellc@gmail.com or (860) 930-0236.